Marine Services
Warranty & Recalls
At Bay Outboard Marine, we take warranty work and manufacturer recalls seriously. With factory certifications for Yamaha®, Mercury®, and Suzuki® — we are fully authorized to perform warranty repairs and recall service on all major outboard brands. When you bring your boat to us for warranty work, you can trust that it will be handled correctly, documented properly, and completed to the manufacturer's exact specifications. Warranty work isn't something every marine shop is qualified to perform. To honor a manufacturer's warranty, a dealership must hold the appropriate factory certifications and maintain a direct relationship with the manufacturer. At Bay Outboard Marine, we hold those certifications for all major outboard brands — meaning your warranty is fully protected when you bring your boat to us.
Factory-certified technicians serving Saginaw, Bay City & Midland, MI
Ready for every season
Your Boat, Perfectly Prepared — All Year Long
We hold the highest level of certification available in our region. This isn't a designation handed out freely — it requires ongoing training, facility standards, and a demonstrated commitment to service excellence. When Mercury®️, Yamaha®️, and Suzuki®️ warranty work needs to be done right in Mid-Michigan, Bay Outboard Marine is where it gets done. Manufacturer recalls are equally important and equally time-sensitive. A recall exists because the manufacturer has identified a safety or reliability issue with a specific component or engine. Ignoring a recall doesn't make the problem go away — it leaves you with a known risk every time you take your boat out.
Our team monitors active recalls across all major brands and addresses them promptly, keeping you safe and your engine performing as it should.We understand that warranty and recall work can feel complicated — navigating manufacturer processes, paperwork, and approval procedures isn't something most boat owners want to deal with. At Bay Outboard Marine, we handle all of that for you. We communicate directly with the manufacturer, manage the documentation, and keep you informed throughout the process so you're never left in the dark. Beyond the paperwork, what matters most is the quality of the repair itself.
A warranty repair performed incorrectly — or by an uncertified shop — can void your coverage and leave you worse off than before. Our factory-trained technicians perform every warranty repair to the exact standard the manufacturer requires, using approved parts and procedures from start to finish.Whether you've just purchased a new boat and need warranty service, discovered your engine is subject to a recall, or have an ongoing warranty claim that needs to be resolved, Bay Outboard Marine is your authorized service center for Mid-Michigan. We're here to make the process as smooth and straightforward as possible — and to get you back on the water with complete confidence.
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Why Bay Outboard Marine
Authorized Warranty & Recall Service Center
Not every marine shop is authorized to perform warranty work — and choosing an uncertified shop for warranty repairs can have serious consequences. An improperly performed warranty repair can void your coverage, leaving you personally responsible for costs that should have been covered by the manufacturer. Choosing an authorized, certified dealer like Bay Outboard Marine eliminates that risk entirely.
Combined with our factory certifications for Mercury®️, Yamaha®️, and Suzuki®️, we offer a level of manufacturer-authorized service that no other shop in Mid-Michigan can match. When your warranty is on the line, there is simply no substitute for proper certification and genuine factory training.
As a third-generation family business serving the Saginaw, Bay City, and Midland communities since 1946, our reputation is everything to us. We've built that reputation by doing things right — not cutting corners, not taking shortcuts, and not letting a customer leave our shop with anything less than complete confidence in the work we've done. Warranty and recall work is no different. Every job is treated with the same care and attention to detail, regardless of whether it's covered by a manufacturer or paid out of pocket.